KraftKaro Policies

Your trust matters. Here's everything you need to know 💌

1. Contact Us

For any concerns or help, email us at nehasinha270207@gmail.com or use the contact form on our homepage.

2. Terms & Conditions

Welcome to KraftKaro! Each of our products is lovingly handcrafted, which means no two pieces are exactly the same — and that’s what makes them special.

Once your order is confirmed, we begin the crafting process just for you. Because of this, cancellations aren’t possible after the order is placed.

Please note that slight variations in colors, shapes, or textures are natural in handmade items and not considered defects. We truly appreciate your understanding and support of handmade art.

3. Privacy Policy

Your information (name, phone, email, address) is safe with us and used only for order fulfillment. We never share your data with anyone.

4. Refund & Cancellation Policy

We don't offer refunds or cancellations as products are custom-made. In case of damage during transit, please contact us within 48 hours with the package opening video without any edits and cuts.

5. Shipping & Delivery Policy

At KraftKaro, each order is made with lots of love and care, That’s why we take a little time to make it just perfect before it reaches you.

Processing Time: Since everything is handmade, please allow 7–10 working days for us to prepare your order beautifully.

Delivery Time: Once shipped, your order usually reaches you in 3–7 days depending on your location.

We currently deliver across India 🇮🇳 via trusted courier partners. You’ll receive tracking info once your order is dispatched so you can follow your package’s journey right to your doorstep.

If you have any urgent requests or questions, don’t hesitate to contact us — we’re here to help and make your experience as smooth as possible